Hospitality Sales & Marketing Association International
About HSMAI
We are committed to business growth for hotels and their partners. We are the industry's leading advocate for smart, sustainable hotel revenue growth. The association provides hotel professionals and their partners with the tools, knowledge, and expertise to:
- Promote the SALES
- Inspire the MARKETING
- Efficiently manage the DISTRIBUTION
- Optimize Income (REVENUE MANAGEMENT)
Come think strategically with us.

know HSMAI Latam
Beginning in the United States, HSMAI has gained traction globally, and in Europe, Asia, Oceania, and Brazil, has added professionals from all industries, including travel, event, and distribution managers.
With a strong presence in the educational field, HSMAI has established itself as a market leader in identifying and communicating industry trends, providing a leading voice, and connecting its members with customers. Founded in the United States in 1927, HSMAI is an individual membership organization comprised of nearly 8,000 members in 40 countries around the world.
In 1983, the HSMAI Foundation was established to publish research, studies, and promote educational activities.
Since 2014 in Brazil, we have opened new chapters in Peru, Colombia, Chile, and Mexico in 2023. We invite you to be part of our community of knowledge and professional development.

Nossos Pillars

DIGITAL SALES AND MARKETING
Access exclusive content and events with leading experts to boost your marketing and sales with innovation and current strategies.

CORPORATE
Explore the corporate travel market, trends, and success stories from key industry events, including the TMMs Summit and Corporate Travel & MICE Trends.

REVENUE MANAGEMENT AND DISTRIBUTION
Master Revenue Management with events, specialized courses, practical tools, and international certification to drive results and profitability.
Advisory Board HSMAI Latam
President

gabriela otto
CEO GO Consulting
President HSMAI Brazil & Latam
In a classroom, at training sessions, and at conferences, I'm happy. I feel fulfilled in an innovation project. If it's about thinking differently, inspiring people, and studying trends, I'm in! Being able to contribute to an industry that has always provided me with memorable moments is a unique pleasure.
The opportunity to contribute to the market is a gift, and HSMAI is the best place to develop our strategic thinking.
Managing Directors
Colombia


Claudia Delgado
Director
CDO Tourism Marketing
Peru


lynn mora
Director
Profitalo Group
Mexico


stephanie ocampo
Senior Director, Brand Performance Support, CALA – Hilton
CHILE


Danilo Toledo
General Manager Accor
Brazil


gabriela otto
CEO GO Consulting, ESPM Professor, Content Curator and Speaker.