Here we share some key points to implement effectively in your business:
1️⃣ Ensure a smooth transition to a human when the customer needs it.
2️⃣ Offer multiple language options for an inclusive experience.
3️⃣ Design an intuitive and accessible interface for all users.
4️⃣ Use data to personalize and improve every interaction. Technology is the future, but excellence remains deeply human.
Is your hotel already using chatbots? Share your experience with us!