Knowledge
Chatbots are essential allies in hospitality, but their true value lies in how they connect technology and humanity.
Here we share some key points to implement them in your business effectively: 1️⃣ Ensure a smooth transition to
The Real Impact of Reduced Rates on the Hotel Industry
Waldin Duran, CHIA, Commercial Director of Cluster Peru Melia Lima and INNSIDE by Meliá Lima Miraflores and member of the HSMAI board
Digital natives debate the evolution and adoption of technology
In an age of technological advancements, staying up-to-date with the latest tools and systems can present a considerable challenge, both
Five tips for recruiting, developing, and retaining talent to increase your revenue.
By Jennifer Hill, Vice President of Commercial Strategy, Kalibri Labs, HSMAI Revenue Optimization Advisory Board Member
Maximize revenue by marketing hotel space
By SABRE Hospitality In the search for new revenue streams, hoteliers must think beyond reservations
Where technology and hotel sales meet
HSMAI Global's new Certified Hotel Sales Leader (CHSL) certification is designed to recognize the expertise of leaders
4 Key Strategies for a Successful Year-End
The end of the year is approaching and Aldo Martínez, Market Sales Director and Board Member HSMAI México, shared some strategies for
5 tips for effective communication with event agencies and organizers
Groups and events can generate significant revenue for hotels. Depending on the type of business, the segment represents between
How the hotel industry can attract and develop the next generation of hoteliers.
In a recent series of interviews organized by the HSMAI Foundation and led by Lori Kiel, president of the Foundation
Travel Experiences: Preparing for Disruption with the Rise of AI
By Julie Hoffman, Global Director of Industry Strategy for Travel, Hospitality & Dining The past three years have seen a