Knowledge
7 Keys to Sales Success in Hospitality
The Certified Hotel Sales Leader (CHSL) certification, launched by HSMAI Global, recognizes the expertise of hotel sales leaders,
Improving the Budget and Forecasting Process
By Nick Doble, Partner Services Manager at Booking.com, Revenue Optimization Advisory Board Member
Effective strategies to increase direct bookings on the hotel website
In the competitive landscape of our industry, hotels are constantly looking for ways to increase their direct bookings. This movement is
Revenue managers are seeking greater influence and sophistication to advance the hospitality industry.
With an emphasis on profitability, technology can help evolve the discipline. Experts say that managers
Chatbots are essential allies in hospitality, but their true value lies in how they connect technology and humanity.
Here we share some key points to implement them in your business effectively: 1️⃣ Ensure a smooth transition to
The Real Impact of Reduced Rates on the Hotel Industry
Waldin Duran, CHIA, Commercial Director of Cluster Peru Melia Lima and INNSIDE by Meliá Lima Miraflores and member of the HSMAI board
Digital natives debate the evolution and adoption of technology
In an age of technological advancements, staying up-to-date with the latest tools and systems can present a considerable challenge, both
Five tips for recruiting, developing, and retaining talent to increase your revenue.
By Jennifer Hill, Vice President of Commercial Strategy, Kalibri Labs, HSMAI Revenue Optimization Advisory Board Member
Maximize revenue by marketing hotel space
By SABRE Hospitality In the search for new revenue streams, hoteliers must think beyond reservations
Where technology and hotel sales meet
HSMAI Global's new Certified Hotel Sales Leader (CHSL) certification is designed to recognize the expertise of leaders