Knowledge
The Rise of Bleisure Travel
Emily Peck, CRME, Corporate Director of Revenue, Kampgrounds of America, Inc., Member of the HSMAI Rising Leaders Council The bleisure
Revenue Management Trends
HSMAI has been a big advocate for breaking down silos and building alignment across business teams,
HSMAI Latam celebrates two years of presence in Chile, Colombia, Peru, and Mexico and announces its events agenda for 2025.
The Hospitality Sales & Marketing Association International (HSMAI), a global organization dedicated to the development of professionals in the hospitality industry, celebrates
Main Lines of Transformation in the Hotel Industry for 2025
Insights from various HSMAI Advisory Boards highlight influential forces shaping the future of hospitality. Learning from
Next-Generation Contact Centers: Team Dynamics and Operational Excellence in Focus
By Megan Becker, Manager of Hiring and Training, Reservations, Hershey Entertainment & Resorts Company, Vice Chair of the Steering Committee
5 Best Practices for Managing Your Distribution Channel Mix
The perfect channel mix doesn't exist. However, once you define what each channel can provide,
From Autonomy to Sustainability: The New Dimensions of Business Travel
With the rapidly evolving global landscape and changing corporate traveler preferences, the travel industry is
20 Questions to Answer in Your Market Analysis
Each hotel must conduct an annual external and internal analysis to prepare its Strategic Plan and Budget.
Aligning Sales and Revenue Management to Drive Group Conversion
Let's get down to business: adopting an integrated strategy increases efficiency in group marketing, fosters collaboration between
HSMAI Brasil & Latam points out 6 insights from the Leadership Conference in Orlando
The event, which brought together all members of the Americas, was attended for the first time by the