Knowledge
Sales evolving in an automated world
Lori Kiel, Director of Sales, The Kessler Collection, Member of HSMAI's Sales Advisory Board
Revenue Insights Leaders: Turning Data into Compelling Profit Stories
By David Warman, HSMAI Team and Ideas Executive Hotel revenue managers face ever-increasing expectations.
Global trends and evolving customers. What does this mean for hotel marketing?
By Steven Van Belleghem is a customer experience enthusiast on a mission to inspire businesses
Artificial Intelligence in hotel sales: keep your friends close and ChatGPT closer
Mercedes Blanco, Director of Partnerships, The Hotels Network, Member of the HSMAI Sales Advisory Board In the world of
Trends in Hotel Distribution: Fintechs, Artificial Intelligence and Regulatory Changes
By Andrea Daniels, Director of Distribution, IHG Hotels & Resorts, Member of the HSMAI Global Distribution Advisory Council.