Knowledge
Revenue managers are seeking greater influence and sophistication to advance the hospitality industry.
With an emphasis on profitability, technology can help evolve the discipline. Experts say that managers…
Chatbots are essential allies in hospitality, but their true value lies in how they connect technology and humanity.
Here are some key points to help you implement them effectively in your business: 1️⃣ Ensure a smooth transition to…
The Real Impact of Reduced Rates on the Hotel Industry
Waldin Duran, CHIA, Commercial Director of the Peru Cluster at Melia Lima and INNSIDE by Meliá Lima Miraflores and member of the HSMAI board…
Digital natives debate the evolution and adoption of technology
In an era of technological advancements, keeping up to date with the latest tools and systems can present a considerable challenge, both…
Five tips for recruiting, developing, and retaining talent to increase your revenue.
By Jennifer Hill, Vice President of Business Strategy, Kalibri Labs, member of the HSMAI Revenue Optimization Advisory Board…
Maximize revenue by marketing hotel space
By SABRE Hospitality In the search for new revenue streams, hoteliers must think beyond reservations…
Where technology and hotel sales meet
The new Certified Hotel Sales Leader (CHSL) certification from HSMAI Global is designed to recognize the experience of leaders…
4 Key Strategies for a Successful Year-End
As the end of the year approaches, Aldo Martínez, Market Sales Director and Board Member of HSMAI Mexico, shared some strategies for…
5 tips for effective communication with event agencies and organizers
Groups and events can generate significant revenue for hotels. Depending on the type of business, this segment can represent between…
How the hotel industry can attract and develop the next generation of hoteliers.
In a recent series of interviews organized by the HSMAI Foundation and led by Lori Kiel, the Foundation's president…